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Privacy Policy

This Privacy Notice explains how Stoyan Taylor Chartered Surveyors Limited, Registered in England No. 09001767 (Registered Office: Karno House, 11 Haddington Rd, Plymouth, Devon, PL2 1RP) collects and processes your personal information in accordance with the GDPR (

Information we collect

We collect and process personal data about you when you make enquiries or when we undertake work for you. We collect your contact and payment details and any other details that are required to perform the specified work.

How we use this information

We use and process your contact and payment details and other details to fulfil a contract or prepare to fulfil a contract. This includes communicating with you, taking payments from or making payments to you, provision of services and providing customer services to you. We also use this information for our customer account record keeping and financial record keeping.

Who we share information with

We will only share this information with third parties where this is necessary to fulfil a contract or perform a service.

How long we keep your data for

Where we process personal data in connection with performing a contract, we keep the transactional data for six years plus the current year after your last interaction with us (or such longer period as may be required by law).

Rights that you have

You have the following rights with regard to your personal information:

  • the right to obtain a copy of your personal data (by making a data subject access request)
  • the right to rectify incorrect personal data
  • the right to request deletion of your personal data where its retention is no longer required
  • the right to withdraw consent to processing when your consent is the only basis for its collection and processing
  • the right to request further processing where there is a dispute in relation to its accuracy or processing
  • the right to object to your personal data being used for marketing or where processing is based on legitimate interest

You may object to the processing of your personal data but not where we have to process the data to meet a contractual or other legal requirement. However your rights may be limited, for example if fulfilling your request would reveal personal data about someone else, or if you ask us to delete information which we are required to keep by law or for some other compelling legitimate interest.

Contacting us

You may contact us using any of the methods detailed on our website.

Changes to this Privacy Notice

This privacy notice may be updated from time to time. The latest version will always appear on the website

Last modified: 21/05/2018